Opening Times

Mon to Fri 09h00 to 16h30
Closed weekends & Holidays

Address

33, The Crescent, Hillary,
Durban 4094

Phones

+27 (0)31 463 1681
+27 (0)72 874 0859

eMails

info@cruise-guru.co.za
charles@cruise-guru.co.za

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Privacy Policy - Cruise Guru Logo 400px

Cruise Guru Privacy Policy

Effective Date: July 2026 Entity Ownership: Cruise Guru is a division of Cruising South Africa, operated under Dreamweaver Holdings (Pty) Ltd, registered in South Africa.

🛡️ Overview

Cruise Guru values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, make bookings, or interact with our services.

🔍 Information We Collect

We may collect:

  • Personal details: name, contact information, and travel preferences.
  • Booking data: cruise selections, payment details, and itinerary information.
  • Technical data: IP address, browser type, device identifiers, and cookies.
  • Marketing preferences: newsletter subscriptions and promotional opt‑ins.

⚙️ How We Use Your Information

Cruise Guru uses your data to:

  • Process bookings and manage travel arrangements.
  • Communicate updates, confirmations, and customer support.
  • Improve website functionality and user experience.
  • Send promotional offers (only with your consent).
  • Comply with legal and regulatory requirements.

🔒 Data Protection

All personal data is stored securely and processed in accordance with South African Protection of Personal Information Act (POPIA) and international privacy standards. We employ encryption, secure servers, and restricted access protocols to safeguard your information.

🤝 Sharing of Information

We may share data with:

  • Cruise lines, travel partners, and payment processors for booking fulfilment.
  • Regulatory authorities when legally required.
  • Marketing service providers (only with consent). Cruise Guru never sells personal data to third parties.

🌍 International Transfers

As part of global cruise operations, your data may be transferred outside South Africa. We ensure all transfers comply with applicable data protection laws and contractual safeguards.

📧 Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request details of data processing activities. Contact our Data Protection Officer at privacy@cruiseguru.co.za or call +27 31 555 1234.

🧭 Cookies & Tracking

Cruise Guru uses cookies to enhance browsing, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings.

📝 Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

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